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FAQ

Any Questions?

What is your Return Policy?

All sales are final, to be eligible for a return your item must be faulty or damaged and must be returned in unused and in the same condition that you received it.

When will I receive my order?

All none Pre-order items will ship within 1-3 days. All Pre-ordered items will ship within 4-6 weeks as items are made specific to order amount. We aim to only sell Pre-made stock in the future with growth of Sentino to ensure the highest quality of satisfaction.

How do I know the item will fit me?

Every product page has a Size Chart and details of the size worn by the model. Our Customer Support team is always available to answer any questions regarding measurements and fitting.

How can I change my delivery address?

Once your order is processed the shipping method cannot be updated.

I emailed customer support, when can i expect a response?

Expect a response within 24-72 business hours from our Customer Support Team. *Response times may be delayed during peak periods.

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